Returns & Refunds Policy

Last Updated: June 2026

At Summit Sports, we want you to be satisfied with your purchase.

If you change your mind, you may request a return within 14 days of receiving your order, subject to the conditions below.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging where possible.

• The return request must be submitted within 14 days of delivery.

• Proof of purchase or your order number must be provided.

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items cannot be returned unless faulty or damaged:

• Personalised or custom-made products

• Gift cards

• Products that have been used, worn, or damaged after delivery

• Hygiene-sensitive products where applicable

Faulty, Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please provide:

• Your order number

• A description of the issue

• Clear photographs showing the problem

We will review the issue and arrange a replacement, repair, or refund where appropriate.

How to Request a Return

To request a return, please contact:

support@summit-sports.co.uk

Please include:

• Your order number

• Your full name

• Reason for return

Our support team will provide return instructions.

Please do not return items without contacting us first.

Return Shipping Costs

Customers are responsible for return shipping costs when returning an item due to a change of mind.

If the item is faulty, damaged, or incorrectly supplied, Summit Sports will cover reasonable return shipping costs.

Refund Processing

Once your return has been received and inspected, we will notify you of the outcome.

Approved refunds will be issued to the original payment method.

Please allow:

• Up to 5 business days for inspection

• Up to 10 business days for your payment provider to process the refund

Processing times may vary depending on your bank or card issuer.

Contact Us

Email: support@summit-sports.co.uk

Website: www.summit-sports.co.uk